1. Introduction
SelloToWP ("we", "us", "our") is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights as a user. By using sellotowp.com or the SelloToWP Plugin, you agree to this policy.
2. Information We Collect
We collect the following types of information:
- Account data: Your name, email address, and password (hashed) when you register or purchase
- License data: Your license key, expiry date, associated domain, and plan type
- Payment data: Order amount, currency, payment status — processed via Razorpay (we do not store card numbers)
- Usage data: Plugin heartbeat signals including your site domain and license key for validation
- Support data: Any information you voluntarily share in support tickets
3. How We Use Your Information
- To process your purchase and deliver your license key
- To validate and maintain your plugin license remotely
- To send transactional emails (license delivery, renewal reminders, payment receipts)
- To respond to support requests
- To improve our services through aggregated, anonymized usage analytics
- To detect fraud and protect the security of our platform
4. Data Storage & Security
Your data is stored on secured servers hosted by Hostinger. We implement industry-standard security measures including HTTPS, encrypted password storage (SHA-256 salted hashing), and access controls. However, no method of transmission over the Internet is 100% secure.
🔒 We never store your credit/debit card numbers. All payment processing is handled by Razorpay, which is PCI-DSS compliant.
5. Cookies & Tracking
We use cookies and local storage to maintain your login session on sellotowp.com. We may also use third-party analytics tools (e.g. Google Analytics) to understand site traffic. These tools may place their own cookies. You can control cookies through your browser settings.
6. Third-Party Services
We use the following third-party services that may process your data:
- Razorpay — payment processing (subject to Razorpay's Privacy Policy)
- Google Fonts — font delivery (no personal data shared)
- Hostinger — server hosting
We do not sell, rent, or trade your personal information to any third parties for marketing purposes.
7. Data Retention
We retain your account and license data for as long as your account is active and for a reasonable period thereafter for legal and business purposes. Support ticket data is retained for 12 months. You may request deletion of your data at any time (see "Your Rights" below).
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your account and associated data
- Opt out of non-essential marketing communications
To exercise any of these rights, email us at privacy@sellotowp.com.
9. Children's Privacy
SelloToWP is not intended for users under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or via a notice on our website. Your continued use of our services after changes constitutes your acceptance of the updated policy.
11. Contact Us
For privacy-related inquiries, contact us at privacy@sellotowp.com or through our support portal.